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Privacy Policy

Your privacy is important to us

Effective Date: September 27, 2026

I Love Jaipur City ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ilovejaipur.city or use our I Love Jaipur City iOS app.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or subscribe to our newsletter
  • Sign in with Google, with Apple (in our iOS app), or with a one-time code sent by email, SMS or WhatsApp
  • Submit an event, a community listing, a review or a classified ad, or upload photos
  • Make a purchase or place an order
  • Contact us through forms or email
  • Participate in surveys or contests

This information may include: Name, email address, phone number, mailing address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • • Your IP address and browser type
  • • Operating system and device information
  • • Pages you view and links you click
  • • Time spent on pages
  • • Referring website addresses
  • • Other diagnostic data

2. How We Use Your Information

We use the information we collect in the following ways:

  • • To provide, operate, and maintain our website
  • • To improve, personalize, and expand our website
  • • To understand and analyze how you use our website
  • • To develop new products, services, features, and functionality
  • • To process your transactions and manage your orders
  • • To send you emails and newsletters (with your consent)
  • • To respond to your comments, questions, and customer service requests
  • • To protect against fraudulent or illegal activity
  • • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites for advertising purposes
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

Advertising

We show ads from Google: Google AdSense on this website and Google AdMob in our iOS app. To show, limit and measure ads, Google and its partners collect information such as cookies on the website, an identifier for our app on your device, your approximate location based on your IP address, and how you interact with the ads. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.

  • • You can turn off personalized ads in Google's Ads Settings, or opt out of other vendors' cookies at aboutads.info.
  • • Our iOS app does not ask for permission to track you, so Google does not receive your device's advertising identifier (IDFA).
  • • In our iOS app, if you are in the EEA, the UK or Switzerland, Google asks for your consent before showing personalized ads, and you can change your choice at any time in More → Ad privacy choices.
  • • Learn more in How Google uses information from sites or apps that use its services.

4. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These include Google (ads, analytics and sign-in), Apple (Sign in with Apple), Razorpay (payments), WhatsApp and SMS providers (one-time sign-in codes), and our email and hosting providers.

Payment Processors

Payments for bookings, classified ads and deal coupons, on the website and in our iOS app, are processed by Razorpay. They collect the payment details they need, such as your card, UPI or bank details, under their own privacy policies. We never see or store your full card number.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Important: We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

We cannot guarantee that the information you transmit to us will remain secure, and any transmission of personal information is at your own risk.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or destroy it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your personal information in a portable format
  • Opt-out: Opt-out of marketing communications

To exercise any of these rights, please contact us using the contact information provided below.

You can also delete your account yourself: in our iOS app, go to Profile → Delete Account; on the website, follow our data deletion instructions.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to the transfer of your information to these locations.

11. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Our iOS App

Our iOS app collects similar information to provide its features:

  • Your name, email address and phone number, when you sign in with Apple, Google, an email code or a WhatsApp code
  • Precise or approximate location, to show nearby cafes, heritage sites, and hotels
  • Photos you choose to upload, such as a profile photo, an event poster or a community logo
  • Content you submit, such as events, community listings, classified ads, job listings, business profiles, and reviews
  • Your orders, such as classified ad bookings and deal coupons; payments are processed by Razorpay
  • Ads from Google AdMob, as described under Advertising in section 3
  • A push notification token, to deliver optional alerts

You can delete your account and associated data at any time from the app's Profile screen (Profile → Delete Account).

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • • By email: contact@ilovejaipur.city
  • • By visiting our contact page: Contact Us
  • • By mail: I Love Jaipur City, Jaipur, Rajasthan, India
Get in Touch

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.