Jaipur Discom Completes Diwali Power Supply Preparations, Sets Up Complaint Control Rooms from November 6 to 11

Jaipur, November 4, 2026: Jaipur Vidyut Vitran Nigam Limited (JVVNL) has completed extensive preparations to ensure an uninterrupted electricity supply across Jaipur during Diwali. The power distribution company has carried out comprehensive maintenance and infrastructure upgrades across the city to minimise power outages, voltage fluctuations and technical disruptions during the festive period.

To ensure quick resolution of electricity-related complaints, JVVNL will establish dedicated control rooms at the division level from November 6 to November 11, 2026. Engineers and technical personnel will also be deployed at key substations and load centres to monitor electricity distribution throughout the festival.

Extensive Maintenance of Jaipur's Electricity Network Completed

Jaipur Discom has completed a nearly two-month-long maintenance campaign covering the city's northern and southern electricity distribution circles.

The maintenance drive included inspections, repairs and necessary improvements to major components of the electricity distribution network.

The work covered:

• 153 substations operating at 33 kV
• 238 feeders operating at 33 kV
• 1,424 feeders operating at 11 kV
• 373 power transformers
• 18,638 distribution transformers

Engineers also coordinated with the state transmission utility to strengthen the electricity infrastructure and improve network reliability ahead of Diwali.

Jaipur South Circle Gets 31 MVA Additional Power Capacity

Significant infrastructure upgrades have been completed in Jaipur's South Circle to accommodate increased electricity demand during the festive season.

As part of the improvements, seven power transformers with a capacity of 5 MVA each have been upgraded to 8 MVA. Additionally, 24 new distribution transformers have been installed.

These improvements have collectively increased the circle's load-handling capacity by 31 MVA.

The South Circle has also added six new 11 kV feeders and four new 33 kV feeders. The upgrades are expected to reduce power tripping, improve voltage stability and provide a more reliable electricity supply to consumers.

Jaipur North Circle Strengthens Electricity Infrastructure

Jaipur's North Circle has also undergone extensive maintenance and infrastructure expansion ahead of Diwali.

Maintenance activities covered 71 grid substations operating at 33 kV, 127 feeders operating at 33 kV, 670 feeders operating at 11 kV and 8,879 distribution transformers.

Essential electrical components, including jumpers, gang-operated switches, ring main units (RMUs) and fuses, were repaired or replaced wherever necessary. Low-tension pillar boxes were also replaced based on operational requirements.

During Diwali last year, the North Circle recorded a peak electricity demand of 863 MW. Considering the expected festive demand, JVVNL has expanded the distribution network by adding:

• Four new 33 kV feeders
• 22 new 11 kV feeders
• 306 additional distribution transformers
• One new 33/11 kV substation

These improvements are intended to strengthen the distribution network and reduce the risk of electricity interruptions during the festival.

Engineers and Technical Teams Deployed for Diwali

To maintain uninterrupted electricity supply, Jaipur Discom has assigned special duties to engineers and technical personnel from November 6 to November 11.

According to Manoj Gupta, Superintending Engineer of Jaipur City South, and D.K. Pundir, Superintending Engineer of Jaipur City North, executive engineers and assistant engineers will be deployed at all 220/132 kV substations during the festive period.

Junior engineers will monitor 33/11 kV substations, while technical personnel will be stationed at transformers serving major load centres.

These arrangements aim to ensure continuous monitoring and prompt action in case of technical faults or power supply disruptions.

Jaipur Discom Complaint Control Room Numbers for Diwali 2026

To facilitate the quick resolution of electricity-related complaints, dedicated control rooms will operate across eight divisions of Jaipur from November 6 to November 11, 2026.

Residents can contact the following numbers to report power outages, voltage fluctuations or other electricity-related issues.

Executive Engineer Contact Numbers

Consumers can also contact the executive engineers of their respective divisions for assistance.

How to Register Electricity Complaints in Jaipur

Apart from the dedicated Diwali control rooms, Jaipur Discom consumers can register electricity-related complaints through several customer support channels.

JVVNL Customer Care Contact Details:

• Toll-Free Helpline: 1800-180-6507
• Customer Care Telephone: 0141-2203000
• Electricity Complaint Helpline: 1912
• SMS and WhatsApp Complaints: 9414037085
• X (Twitter): @JVVNLCCare
• Email: helpdesk@jvvnl.org
• Mobile Application: Bijli Mitra
• Official Website: https://energy.rajasthan.gov.in/jvvn

Consumers registering complaints through SMS or WhatsApp should provide their complete address along with the 12-digit K-Number printed on their electricity bill. This will help JVVNL identify the electricity connection and process the complaint efficiently.

Jaipur Discom Aims for Uninterrupted Electricity Supply During Diwali

With maintenance work completed, additional feeders installed, transformer capacity enhanced and special technical teams deployed, Jaipur Discom has strengthened its preparations to meet increased electricity demand during Diwali 2026.

The dedicated complaint control rooms and round-the-clock monitoring arrangements are intended to minimise disruptions and ensure that residents across Jaipur can celebrate the festival with a reliable electricity supply.

Residents are encouraged to keep the relevant JVVNL complaint helpline numbers handy and promptly report any electricity-related issues during the festive period.